Hassle-Free Returns

Return & Exchange Request

We want you and your pet to love every Noah & Paw product. If something isn't right, we're here to make it right, quickly and warmly.

30-Day Return Window Refund in 5–7 Business Days Exchanges Available

Your Information

Full Name Please enter your full name.

Email Address Please enter a valid email.

Order & Product Details

Order Number Please enter your order number.

Product SKU Please enter the product SKU.

Product Name Please enter the product name.

Reason for Return

What's the reason? *

Please select a reason.

For defective items, photos are required to help us process your claim quickly. Please upload clear images of the defect below.

Describe the issue * Please describe the issue.

Preferred Resolution

Full Refund Back to your original payment method in 5–7 days

Exchange Swap for a different size, color, or product

Store Credit Keep the credit to use on your next Noah & Paw order

Please select your preferred resolution.

Photos Recommended, required for defective claims

Click to upload or drag & drop

JPG, PNG or WebP · Max 5MB each · Up to 5 photos

⚠️ Photo(s) required for defective item claims, please upload at least one image.

At least one photo is required for defective items.

You'll receive your RMA number by email immediately after submission.

Secure & Encrypted Support available 24/6 Free return label for defective items