Each product page includes a detailed sizing chart and measurement instructions to help you select the best fit for your dog. If you need further assistance, feel free to contact our support team.

Yes! We offer products in various sizes to accommodate small, medium, and large breeds. Be sure to check the product specifications to ensure a proper fit.

we use three premium fabric collections: Velvet, Denim, and Faux Leather, chosen for their durability and pet-friendly properties. Our products also feature orthopedic memory foam, breathable fabrics, and water-resistant coatings to ensure comfort, safety, and easy maintenance.

Simply browse our website, select your desired products, and add them to your cart. Once you're ready, proceed to checkout and follow the steps to complete your purchase.

We process orders quickly, so modifications or cancellations may not always be possible. Please contact us as soon as possible if you need to make changes.

Currently, we do not offer gift wrapping or personalized notes.

If a product is out of stock, you can enter your email on the product page to receive a notification when it becomes available again. You can also follow us on social media or subscribe to our newsletter for updates on restocks and new arrivals.

A preorder allows you to purchase an item before it is officially back in stock. This ensures that you secure the product before it sells out again. The estimated shipping date for preorder items will be listed on the product page.

We will charge the amount to your card when the item is available and ready for shipping. Please note that we can only charge the same card that was used to place the order, it is not possible to modify the payment method.

We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, Shop, Amazon Prime and other secure payment methods available at checkout.

Yes! We use secure encryption and industry-standard protection to ensure your payment information is safe. We do not store or share your payment details.

Yes, we partner with third-party payment providers such as Shop pay, allowing you to split your payments into interest-free installments.

We currently ship within the U.S. and to select international locations. Shipping availability may vary by product and destination.

Domestic orders typically arrive within 3-7 business days. International orders may take 10-21 business days, depending on customs and local delivery services.

Shipping costs are calculated at checkout based on your location and order size. We offer free standard shipping on U.S. orders over $99.

Yes! Once your order ships, you’ll receive a tracking number via email so you can monitor your delivery.

Yes, we offer international shipping. However, the customer is responsible for any duties, taxes, or import fees imposed by their country.

We offer hassle-free returns within 30 days of delivery. Items must be unused, in original packaging, and in resalable condition.

Please contact our support team with your order details, and we’ll guide you through the return process. You will receive a prepaid return label for eligible returns.

Yes! Once we receive your return and inspect the item, we’ll process your refund to your original payment method within 5-7 business days.

Yes! If the item is in stock, we’re happy to offer exchanges. Contact us to arrange an exchange before returning your product.

Each collection has different care requirements. Most of our products feature removable, machine-washable covers for easy cleaning. Please refer to the care instructions on the product page for specific guidelines.

Some of our items, such as lifejackets and travel beds, have water-resistant or waterproof coatings. Please check the product details for specifications.

Yes! All of our beds are designed with egg-crate orthopedic memory foam, providing superior support and pressure relief for pets of all sizes and breeds. The thick, cushioned mattress helps alleviate joint pain, supports muscle recovery, and promotes overall comfort.

Yes! We partner with select retailers and businesses. If you’re interested in wholesale opportunities, please contact us at the wholesale contact form and we will get back to you with more details.

We welcome partnerships with pet stores, boutiques, and other businesses. Contact our wholesale team to discuss collaboration opportunities.

Yes! We love working with pet influencers and affiliates. If you’re interested in collaborating, reach out to us for more information.

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Yes! We believe in giving back and frequently donate to pet shelters hospitals and rescue organizations.